Adult Abuse Training Online Assessment

Question 1: Who are vulnerable adults? *

People with elderly parents People who have learning disabilities People who take part in dangerous sports People who are unemployed

Question 2: What is Abuse? *

Using bad language when talking to a vulnerable person Hitting a vulnerable person Not allowing a vulnerable person to make their own decisions A range of actions including using bad language, hitting or not allowing a vulnerable person to make decisions

Question 3: What is Physical Abuse? *

Shouting at a vulnerable person Ignoring a vulnerable person Pushing a vulnerable person Stealing money from a vulnerable person

Question 4: What is sexual abuse? *

Punching a vulnerable person Threatening a vulnerable person Not giving a vulnerable person choices Tricking a vulnerable person into a sexual relationship

Question 5: What is Financial and Legal Abuse *

Stealing money from a vulnerable person Talking about a vulnerable person who is a customer in a negative way Ignoring a vulnerable person Mocking a vulnerable person

Question 6: What is Instiutional Abuse? *

Slapping a vulnerable person Taking away vulnerable people's choices and telling them what to do Shouting at a vulnerable person Stealing money from a vulnerable person

Question 7: What is Emotional Abuse? *

Not letting a vulnerable person access the services of a lawyer Ignoring a vulnerable person and not talking to them Pushing a vulnerable person if they are not moving quickly enough Borrowing money from a vulnerable person

Question 8: What is neglect? *

Stealing property from a vulnerable person Shouting at a vulnerable person Not carring out tasks for a vulnerable person that are your responsibility Handling a vulnerable person roughly

Question 9: What is Discriminatory Abuse? *

Abusing someone becuase you're angry with them Abusing someone as they were in the wrong place at the wrong time Abusing someone because of their ethnicity, religion or gender Abusing someone because they won't do what you say

Question 10: What are Cliques? *

A group of people working in a team Informal groups within the workplace People who meet-up outside of work Family members who work in the same company

Question 11: What Should you Say if a Colleague or Customer at Work Asks you to Keep a Secret? *

Yes, I can keep a secret Tell me what the secret is and I'll tell you if I can keep it or not Tell someone else, I'm not interested No, I cannot keep secrets - anything you tell me I'll have to tell my line manager or another manager

Question 12: What does it mean when we say that there is only 'downward' communication within a company? *

People talk badly to each other and people get down and depressed The communication only flows downwards, from the owner down. Therefore the people at the top of the organisation don't know what's happening at the bottom No-one talks to eachother People only talk to people when they are spoken to

Question 13: What does it mean when people 'diffuse' their responsibilities? *

People share responsibilities People pass responsibilities to eachother People don't take their responsibilities seriously and expect other people to do them Everyone takes responsibility

Question 14: What is the difference between consequences and punishment *

Consequences are a fact of life whereas punishment is designed to make people suffer Both consequences and punishment are to make people suffer Consequences are more serious than punishment Punishment is more important than consequences

Question 15: What is the main reason why is it important to ask someone how you can help them? *

To make conversation To be polite To give them advice They may not need as much help or the type of help you expect

Question 16: Why is it important that someone understands the choices they have and the options available to them? *

So that they can make informed decisions So that they are aware of their rights So that they can feel empowered All of the above

Question 17: If someone tells us they have been abused or have witnessed someone else being abused what should we do? *

Ask them as many questions as possible Give them time to talk and listen carefully Ask whether it's something they caused Panic and ask them to explain what happened very quickly

Question 18: If someone tells us they have been abused or have witnessed someone else being abused what should we NOT do? *

Be patient and allow the person to speak Listen carefully Tell them that you think they're making the story up Tell your line manager immediately

Question 19: When making a written record what should you do? *

Write down what you think happened and your opinions regarding the people involved Note the date, time and setting in which the allegation was made or the abuse witnessed Take a few weeks to think things over before writing anything down Write as little as possible

Adult Abuse Training Free Online Assessment